All Be Modern electric fires are covered by a comprehensive 2 year warranty and gas fires are covered for 12 months. All warranties become effective from the date of installation. Extended warranties are available subject to terms and conditions. If you experience any faults during the respective period please report it directly to Be Modern Customer Services.
Please note that the warranty does not cover the following:
- Damage whilst the ’Product’ is being installed due to inferior workmanship practices
- Damage caused by mis-use of the ‘Product’ or where normal standards of care and use have not been complied with
- Damage due to incorrect installation
- Damage or defects due to mis-use, accident or unauthorised alterations
NOTE: All lamps supplied with the product are classed as consumable items, and are the occupier’s responsibility to replace.